Return Policy

Return & Exchange Policy

At Looplys, we are dedicated to offering our clients exclusive access to authentic pieces at exceptional value. To maintain these advantages, all purchases are considered final sale.

We do not issue refunds. Exchanges are available only under the following conditions:

Eligible Exchange Reasons

Quality Concern – If an item arrives damaged or defective.

Sizing Adjustment – If a different size is required for the same style (subject to availability).

 

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Exchange Guidelines

Requests must be submitted within 7 days of delivery by contacting our Client Services team at Returns@looplys.com.

Items must be returned unworn, unwashed, and with original tags attached.

Exchanges are limited to the same style in a different size, pending stock availability.

If the requested size is unavailable, a store credit will be issued.

Clients are responsible for return shipping costs, unless the item was received damaged or defective.

 

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We appreciate your understanding, as this policy allows us to continue providing exclusive, authentic pieces at unmatched pricing.